This week, Hersh Rephun sits down with Joey Coleman, an author, speaker, and customer retention expert, to discuss the importance of cultivating strong customer and employee relationships. They delve into Joey’s new book, his career transition from law to business, and the evolving impact of AI on business relationships.
Key Points
- Vicky Paris Goodman shares her journey of inspired grief following the loss of her husband, Sam, embracing unexpected optimism and a sense of guidance that helped her navigate her loss positively.
- Vicky’s experiences with signs and symbols, such as a vivid neon yellow-green apparition and a plastic sunflower, reinforced her belief in an afterlife and a continued connection with Sam.
- Vicky advocates for a shift in cultural perceptions of death and loss, suggesting that openness to guidance, embracing new opportunities, and balancing activity with alone time can lead to a fulfilling next chapter after losing a loved one.
Tune in to this episode for insightful strategies on enhancing customer and employee relationships, and to learn from Joey Coleman’s expertise in experience design and retention.
LISTEN & SUBSCRIBE to the show on your favorite podcast app –
it’s the easiest way to support the YES, BRAND podcast, and it’s FREE!
More about Joey here :
https://joeycoleman.com/
If you enjoyed listening to YES, BRAND, please leave a 5-star rating and a 300-word review on Apple Podcasts (click Listen on Apple Podcasts to access review option)
Subscribe to our YouTube channel
Follow us on Instagram: @Hersh4all
on LinkedIn: HershRephun
on Twitter: @TruthTstsFunny
Our Website: YESBRANDmethod
YES, BRAND Theme, Intro/Outro:
Words and Music by: Hersh Rephun
Performed by: Hersh Rephun & Samantha Rephun
Produced and Mixed by: Daniel Teo
J.E.M Music Strategy & Production
Cover Art: Tori Barker, Creative Marketing
YES, BRAND Logo: Aram Youssefian, Focus DM